Your Cart

Your cart is empty

Go find your favorite products and add them to the cart.

Continue Shopping

Sub Total

Tk

Proceed to Checkout
13,New Eskaton Road Below Pubali Bank | HOTLINE: 01819541619, 01840065950,01670360344

Returns & Refunds Policy

Returns & Refunds Policy

Effective Date: 25th March 2025
Last Updated: 26th March 2025

Thank you for shopping with New Nikko Motors. We are dedicated to providing high-quality motor parts and accessories. If you are not completely satisfied with your purchase, our Returns & Refunds Policy will guide you through the process.

1. Eligibility for Returns

  • You may return a product within 3 days of purchase.

  • The product must be unused, undamaged, and in its original packaging with all included accessories.

  • Proof of purchase (invoice or receipt) is required for all returns.

  • Certain items, such as customized or clearance products, may not be eligible for return.

2. How to Initiate a Return

  • To request a return, contact us at:

  • Provide your order details and reason for return.

  • Once approved, you will receive instructions on returning the item.

  • The customer is responsible for return shipping costs unless the item received is defective or incorrect.

3. Refund Process

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed within 5 business days to your original payment method.

  • Shipping and handling fees are non-refundable.

  • If the return is due to an incorrect or defective product, we will provide a full refund or replacement at no additional cost.

4. Exchanges

  • We only replace items if they are defective or damaged upon delivery.

  • To request an exchange, follow the return process above.

5. Non-Returnable Items

  • Customized or special-order items.

  • Products damaged due to customer misuse.

  • Items returned without original packaging or accessories.

6. Late or Missing Refunds

  • If you haven’t received a refund yet, check your bank account or contact your payment provider.

  • If you still have not received your refund after 5 business days, please contact us.

7. Contact Information

For any questions regarding our Returns & Refunds Policy, contact us at:

We value your trust in New Nikko Motors and are committed to ensuring a smooth shopping experience. Thank you for choosing us!